TREC approved Real Estate Courses from Momentum Seminars Training & Coaching

“Working with Buyers 101” (3 CE) - TREC #8499

The three year model for new agents
Understanding Buyers
The 8 Steps of Home Ownership
The initial consultation
Reading body language (with exercise)
The pre-approval process
Home viewing etiquette
Negotiation
Follow through, what could go wrong?
Working with the other agent (with exercise)

“Working with Home Sellers 101” (4CE) - TREC #6942

Profile of homes sold
Understanding today’s sellers
Prospecting for sellers and listings
Is the seller qualified? (with exercise)
7 secrets of prospecting
Common objections (with exercise)
Pricing the home correctly
Getting the home ready
Staging the property
Helping the homeowner avoid future liabilities
Marketing the property
Holding an open house
After the closing… what to do?

“Antitrust & RESPA Issues; Avoiding Liability” (2 CE) - TREC #5731Antitrust, what is it? WHY is it?
The Antitrust Laws
Price Fixing
Group boycotts
Territorial Assignments
Other Antitrust concerns
Group pop quiz! True or False
NAR Video
RESPA, what does it stand for?
RESPA laws
Disclosures
Kickbacks and how to spot them
Case studies and lawsuits
Group pop quiz! RESPA multiple choice
Tennessee disclosure laws

“Real Estate Professional Courtesies” (2 CE) - TREC #5394

Not every challenge a Realtor will face has an easy solution. As entrepreneurs, we have to look beyond what we know and expect the unexpected.

In this two-hour course, national trainer, and best-selling author, Blaine Little will take us along for the ride as he presents best practices and tales from the road. This hilarious look at how bad it can get will serve as a cautionary tale for us all.

Communication is key!
Client etiquette
Public etiquette
Realtor etiquette
MLS professionalism
Professionalism is online, too!
From offer to closing
How easy are you to work with?
Case studies

“A Phenomenal Customer Service System” (3 CE)  - TREC #120431

The Current State of the Customer Experience
How to Break the Ice (with exercise)
So, How Bad Could it Get? (with exercise)
How to Build Trust
Common Pitfalls of Customer Retention
The 6 P’s of Customer Service
Proximity Positioning
The Power of Questions (with exercise)
How to Resolve a Bad Customer Experience
Not Every Challenge Has a Solution (with exercise)
Express Gratitude for Your Clientele (with exercise)
Customer Service Role Models (discussion and exercise)
Red Flags of Bad Customer Service
Referrals

“Communication Skills for the Professional” (4CE) - TREC #120445

What is Communication?
Challenges to Better Understanding
Characteristics of a Good Communicator
Overcoming Our Own Communication Barriers - Includes a self-assessment
How to Build Trust
Communicate with Clients in THEIR Medium
The Power of Questions
Discovering the Clients True Goals … Initial Consultation
Proximity Positioning=
Gatekeeper versus the Decision Maker
3 Channels of Communication
Be Attuned to Body Language – includes group exercise
Active Listening – includes proprietary training video
Be Mindful of The Words You Use
Create a Contact System that Ensures Success …. Create this!
Top 10 Communication Mistakes that can Tank Your Credibility
Typical Differences between Men and Women in Communication
The Four Conflict Communication Styles – includes exercise
A Business Casual Approach to Email
Set the Right “Tone” of Your Email

COMING THIS FALL!!!

“Marketing Concepts (2CE)